FAQs

Q: Do you accept CYFD assistance?
Families who have an income between certain brackets (as determined by the State of New Mexico) may be eligible for assistance with paying tuition.  

Kid's Castle accepts the following CYFD assistance contracts:
For infants-preschool: Fulltime and Part-time 1 (there is a minimum requirement of 20 hours of care per week)
For school aged children: CYFD is NOT accepted. 

Q: What forms of payment do you accept?
We currently accept cash, check, money orders, and all major credit/debit cards.

Q: Is there a registration fee?
Yes, the current registration fee is $50 per child due upon enrollment and every September. We allow two weeks for payment of the registration fee and are flexible with families with more than one child.

Q: What are your hours of operation?

We are open on Monday-Friday from 6:30 AM until 6:30 PM. We are closed on major holidays. 

Q: Do you charge tax?
Kid's Castle does not charge tax.

Q: Do you provide infant formula?
Kid's Castle offers Enfamil Lipil/ Enfamil Lipil Soy Iron Fortified Infant Formula, as well as Gerber Brand Baby Food, Snacks and Cereal, for infants less than 12 months of age as part of our participation in the Child and Adult Care Food Program (CACFP).

Q: Do you have security cameras?We are proud to have security cameras in all of our great classrooms, the office, our playgrounds, and the swimming pool. All cameras are monitored by the office staff.

Q: Are you an open door center?
Kid's Castle is an open door center meaning that a parent can visit our center and does not need to announce it. Tours are also open door so that you can stop by without an appointment.

Q: Do you help potty train children?
Beginning at two years old our staff will help potty train children based on how the parents are training them.

Q: Which children can go swimming?
All children aged three and up that are fully potty trained can go swimming.

Q: Do you provide towels for swimming?
Yes, we provide everything your child needs for swimming except a swimming suit which we will wash on site.